We provide file reviews with comprehensive feedback and guidance.
We link to FCA documents and the Handbook in our feedback.
We provide free training for firms on how to pass our reviews.
We provide training either face-to-face or via Microsoft Teams to your firm, covering what we expect to see in your fact-finds, suitability report, and in the wider client file. This training is at our expense and helps ensure you have all the tools you need to pass file reviews.
We complete your file reviews, providing several pages of feedback across three core areas:
Where we identify any trends or systemic issues, we'll highlight these and work with you to ensure everyone is up to speed with what is expected.
While we're happy to complete one-off "transactional" file reviews, we prefer to have an ongoing relationship with our clients.
For clients looking for a minimum of 5 reviews per month, we provide a training day at our expense to cover everything you need to do to pass your file reviews every time.
After this, our fee is £100+VAT per hour. Most cases are expected to take around 1.5 hours to review, with a total cost of £150+VAT. More complex cases can take a little longer. We have a "fee cap" of £400+VAT for any one case.
This means that, if you're looking for 5 cases a month to be checked, you're getting a free training day and then costs are around £750-£1,000 per month.